THE ALL-IN-ONE JOB MANAGEMENT SYSTEM FOR EQUIPMENT MAINTENANCE

Overall BigChange has streamlined the business

Since implementing BigChange the engineering team has grown from 9 to 15 and turnover has grown by £1 million, without having to increase the number of office support staff. I reckon we are probably twice as efficient when it comes to administration and managing operations has become a lot easier.

Ben Long, UK Operations Manager,
Gartec

Pivotal in helping us work towards a greener future

Using BigChange we have eliminated paper from our business model. This not only saves trees, it saves printing costs, it saves on the amount of office space we have to heat and light and it reduces journeys backwards and forwards to pick-up or drop-off reports. We are also reducing harmful emissions with home working, advanced scheduling and sharing of resources with other BigChange users. These are real savings for both the planet and the business.

Simon Whitebread, CEO,
VM Elevators

NEW LEVELS OF CONTROL

In the equipment rental industry availability is key and BigChange gives us a level of visibility that we simply lacked before – we can now get equipment back much more quickly. This is boosting utilisation and we are doing over 30 percent more deliveries and collections a day.

Our mission is to achieve operational excellence and we have embarked on a major transformational programme. BigChange technology will play an integral role to the transformation and support the growth of the business; at the same time giving us new levels of control over our operations.

David Phillips, Logistics and Supply Chain Director,
Sunbelt Rentals UK

REAL TIME VISIBILITY

BigChange really has revolutionised the way we work with apps for every conceivable job and it provides real time visibility of the operation. We’ve only really just started with O&M the first division to benefit. Here it is saving 4 hours a job but eliminating the extensive paperwork and data entry. With 500 jobs of this type a year that amounts to 2000 hours – a saving of 250 working days a year is pretty impressive!

Adam Woodley, Managing Director,
Sinewave

10% improvement in Service Level Agreement performance

BigChange has been a revelation when it comes to sales and customer relations. Just about anything we are asked to do we can now do as the system can be configured accordingly. We can create our own workflows and job sheets and adapt the system to the specific needs of different customers; that gives us an invaluable competitive edge.

Craig Brocklehurst, Commercial Operations Director,
Vianet

IMPROVED PRODUCTIVITY AND SERVICE

With automated stock management capability on BigChange we have completely transformed our business. By virtually eliminating return to sites and improving our first time fix performance literally 10-fold we are saving all that unnecessary engineer time and cost. We anticipate this development will bring a £100,000 a year boost to the business through improved productivity and service.

Jack Aplin, Director,
Eurotank

WILL TRANSFORM OUR BUSINESS

Managing a mobile operation of this size and this complexity can be very resource hungry and time consuming. The way BigChange effortlessly handles the complete workflow from initial logging of an enquiry, job scheduling and issuing of worksheets through to real-time reporting and invoicing, will transform our business,” concluded Yeadon. “In fact I would describe this end to end visibility of business-critical intelligence as a game-changer!

Michael Yeadon, Operations Manager,
Generator Power