THE JOB MANAGEMENT SYSTEM FOR BUILDING MAINTENANCE

visibility of all jobs 24/7

With JobWatch we have complete visibility of all jobs 24/7. Gone are the days of chasing up engineer reports and when there is an issue, everything we need is a just one click away. It’s just so convenient and a fantastic management tool.

Dean Barber, Managing Director,
Nserv

replaced five other systems

The BigChange solution has completely replaced five other systems including systems for service management, vehicle tracking and certification. JobWatch now handles everything from the original services request through to invoicing; jobs are now booked, allocated and managed with the system which allows DFP engineers to operate independently around the clock.

Managing a 24 hour service has always been difficult out of hours but with JobWatch we can always see what is going on and deal with things such as emergencies by simply accessing the system from our mobiles.

Heather Taylor, Commercial Manager,
DFP

Facilitates our mission and vision

The apps and tracking are only one part of what BigChange provides; it is a complete end-to-end solution. BigChange like to call it a 5 in 1 system but it is actually a lot more than that. For us it provides a seamless solution between our office, field, client and suppliers, that is used all the way from initial customer enquiry through all communication to resource management, procurement, service delivery, KPI reporting and invoicing.

Kevin Sherwood, Managing Director,
Sherwoods

50% reduction in admin

We’ve only really just become aware of the power of BigChange; it really is an all-in-one business solution. It provides a seamless flow of real-time information from initial job booking, to field operations, to finance and management and onto our customers. It’s already reduced office and accounts administration by 50 per cent.

From a business perspective BigChange is a game-changer. Being cloud-based and mobile we’ve been able to set up a new office literally in a day and get new field operatives up and running in a few hours. I can also use the management app on my phone to keep a watch on everything going on, 24/7 from anywhere.

Jon Johnson, MD,
National Maintenance Ltd

Ensure safe working practices

Safety and compliance are key to the welfare of our staff and customers and also to the success of our company, in fact, it’s one of the reasons we selected BigChange. The ability to create customised, dynamic risk assessments and make their completion on-site mandatory goes beyond other systems we looked at. It is more than just a box ticking exercise; it means our operatives really must consider the environment in which they are working and understand what risks that may pose.

Claire Piercy, General Manager,
Clearground

Replaced 4 separate systems with 1

We were very impressed with how easily it could be customised and therefore meet our needs across the company now and in the future.

BigChange gives us an IT solution that is completely scalable and it will make it relatively easy to bring new acquisitions onboard. Adoption is very straightforward as anyone will be able to go online and access the system instantly anytime from anywhere – plus it is very easy to use.

Mark Flanagan, Client Services Director,
RFM Group